For residents

Pet-friendly should feel like more than permission to have a dog.

At a ParkPaws community there is a real team behind the pet areas. We clean and disinfect the dog spaces on a schedule, keep the bag stations full, and give you one QR code to report a problem — for the dog areas, and for anything else that is broken.

  • No app download
  • No account or login
  • QR reporting available 24/7
  • Safe for dogs and people
The frustrating part of pet-friendly living

You know the problems before anyone explains them.

Small things — until you deal with them every day.

Other owners do not pick up.

Now you watch where you step every time you walk your dog.

The bags are gone.

A waste station is only useful if somebody keeps it stocked.

The dog area gets gross.

Waste, residue, hair, dirt and odor build up fast in a busy pet space.

Everybody touches the same stuff.

Gate handles, latches, bin lids, benches and dog-wash controls are shared surfaces.

Clean and disinfected — for dogs and for people

We do not just pick up. We disinfect.

Dog waste carries germs that spread to other dogs — and some that spread to people. ParkPaws cleans the dog surfaces your dog uses and the shared surfaces your hands touch, with veterinary-grade products used as the label directs.

Safe for your dog

The surfaces your dog walks, sniffs and rolls on.

  • Stray waste found and removed on every visit
  • Turf scooped and brushed, not sprayed over
  • Dog park and relief areas scrubbed and treated
  • Dog wash cleaned and reset

Safe for you

The shared surfaces every dog owner touches.

  • Gate handles and latches disinfected
  • Waste-bin lids and bag dispensers disinfected
  • Benches and dog-wash controls disinfected
  • Bag stations restocked so nobody goes without
If a dog gets sick in a shared area, report it with the QR.

Vomit, diarrhea or a suspected contagious illness starts our disinfection protocol right away. We alert your property team and help them decide when to close and reopen the area. This is part of your property's service — no emergency charge. No cleaning program can guarantee disease prevention, but your community has a plan instead of a guess.

One QR code. Two kinds of problems.

Scan it for the dog areas. Scan it for anything else that is broken.

You should never have to guess whether a broken dog-park latch belongs under “amenity,” “grounds” or “common area.” Scan, tap, done.

Dog-area problems

ParkPaws handles it.

Anything about the pet areas goes straight to the team that cleans them.

Dog wasteEmpty bag stationOverflowing binDirty or smelly areaDog wash is dirtySick dog
Goes to ParkPaws
The ParkPaws QR posted in your pet areas
Something else is broken

Your maintenance team gets it.

Use the same QR. Your description, photo and location go to your property's maintenance contact — you never need to know who owns the repair.

Broken gate or latchLight outLeak or sprinklerDamaged fenceBench or equipment
Goes to property maintenance
Available at properties that turn on maintenance routing. Ask your office if you are not sure.
Open your camera

The normal camera already on your phone. No ParkPaws app.

Scan the ParkPaws QR

Posted around the pet areas. No account, login or password.

Tap what is wrong

Add a photo or video if it helps. Send. Someone now owns it.

No sign nearby? Report it right here.

The QR just opens this same form. Tap the button and go.

QR reporting is available 24/7.

Report it whenever you see it. Response follows your property's ParkPaws service schedule — the QR is always open, which is not the same as a technician on call around the clock.

New dog household? We make sure you know how ParkPaws works.

At participating properties, ParkPaws provides welcome bags at launch plus a monthly allotment, so dog owners know who ParkPaws is, what we clean, where the QR codes are and how to report a problem — before they ever need to complain to the front office.

Not a ParkPaws community yet?

Ask your leasing office to take a look. It takes one message.

Property teams bring in ParkPaws when residents ask. Copy one of these, change anything you like, and send it to your office by email, the resident portal or the front desk. It is written from a dog owner who has not used ParkPaws yet — edit anything that is not true for you.

Email or portal message

Email my leasing office

“Email” opens your own mail app with the message filled in. Put your office's address in the To line.

Short version (text or front desk)

Other dog owners in the building? A message from three households gets read differently than one. Share this page: parkpaws.org/residents

The point

We make the pet side of apartment living easier.

Cleaner dog spaces. Disinfected shared surfaces. Stocked bags. One QR for any problem. No extra app. And somebody who actually owns the follow-up.

Bay Roots LLC d/b/a ParkPaws · Dog-specific sanitation for apartment communities · Bay Area, California